conFlict..

salam..


ms lcture br2 nie.. ktrng belajar cr2 nak manage conflict..
here we go..
1) Stay calm
2) Listen to understand
    - opening statement
    - active listening
3) Accentuate the positive
4) State your case tactfully
5) Attack the problem, not the person.. yosshhh
6) Avoid blame game
7) Focus on the future, not the past
8) Link offers
9) Be confident.. assaa!!!


notadaun : those are the steps dat need to be applied in managing and resolving conflict among health care teams, patients and families..


~wassalam~

iNguiNaL..

salam...

mid-inguinal point = a point midway between the anterior superior iliac spine and the pubic symphysis.

mid-point of inguinal ligament = mid-point between anterior superior iliac spine and pubic tubercle

p/s : sj nak wat reminder.. olwez confuse.. huhuu..

~wassalam~

tHe "miRacLe pR0dUct".. ^^

salam..

The world has found a "miracle product"

that not only provides food to a large proportion of its population,

but also protects them from diseases,

can be obtained everywhere,

doesn't require any special storage or delivery,

and protects a large proportion of its population

from the tragedy of cancer!!

p/s : Breastfeed provides a lot of protections.. ^^

~wassalam~